How we protect your data rights under UK GDPR
Last Updated: 1 September 2024
indigokeep is committed to protecting the privacy and rights of individuals in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we fulfil our obligations and how you can exercise your rights.
indigokeep is the data controller for personal data collected through this website and in connection with our educational services. Our contact details are:
indigokeep
47 Piccadilly Gardens
Manchester, M1 1LY
United Kingdom
Email: [email protected]
We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:
Where you have given us clear consent to process your personal data for a specific purpose. This applies primarily to marketing communications. You can withdraw consent at any time by contacting us.
Where processing is necessary for the performance of a contract with you, such as when you enrol in one of our courses. We need to process your data to fulfil our obligations under that contract.
Where processing is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes improving our services and website functionality.
Where processing is necessary for compliance with a legal obligation to which we are subject, such as keeping records for tax purposes.
Under UK GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. This is commonly known as a "Subject Access Request". We will respond within one month of receiving your request.
You have the right to request that we correct any personal data that is inaccurate or incomplete. We will respond to such requests within one month.
You have the right to request that we delete your personal data in certain circumstances. This is also known as the "right to be forgotten". We will consider your request and respond within one month.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we are verifying the accuracy of data following a challenge.
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to have it transferred to another controller where technically feasible.
You have the right to object to the processing of your personal data where we are relying on legitimate interests as our lawful basis. You also have an absolute right to object to direct marketing at any time.
You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you. We do not currently make any automated decisions of this nature.
To exercise any of your data protection rights, please contact us at:
Email: [email protected]
Please include sufficient information for us to verify your identity and locate your personal data. We will respond to valid requests within one month. If your request is complex or we receive numerous requests, we may extend this period by up to two months, but we will inform you of this.
There is no fee for making a data protection request in most circumstances.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. These measures include:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Different types of data may be retained for different periods:
We primarily store and process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place as required by UK GDPR, such as standard contractual clauses or adequacy decisions.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you are not satisfied with how we have handled your personal data or responded to a data protection request, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
We would appreciate the opportunity to address your concerns before you contact the ICO, so please contact us first if possible.
We may update this GDPR information page from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website.